Choose when guests answer registration questions

After-payment questions are an organiser-controlled option.

  1. In the event editor, open Additional options → Guest experience → Questions. Turn on Ask guests questions and choose Add question.
  2. Write the question and choose When to ask: Before payment / registration or After payment / registration. This is optional. Review the Required setting and whether unanswered details will hold ticket access.
  3. Preview a booking and the pending-details state. Explain the requirement to guests before they pay and verify that completing required answers unlocks the ticket.
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